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Doormatic Garage Doors Reviews & Testimonials

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My garage door was installed quickly and tidily and my sons were told what to do if there was any concerns in the future. I am very pleased with how it looks and operates. I recommend the whole service from beginning to end. I found Ben especially helpful.
Jean Gordon
Jean Gordon
18:11 16 Oct 18
We were very impressed by the efficiency of Doormatic Garage doors from the initial visit by them, through to the installation. They were very professional and polite and we are very happy with our electric doors. We are so pleased we chose to use them.
Lesley Nunn
Lesley Nunn
13:12 15 Nov 18
Thrilled with new door. Your Staff member performed his duties with efficient speed, explained how new door works, cleared all debris,polite and charming - an valuable member of your team.-Look after him - very few about. Regards to all, and thank the Company for a very pleasant experience. Joan
Joan English
Joan English
10:24 15 Oct 18
Highly recommended. Five stars for quality installation, value for money and customer service.Our online enquiry was followed up promptly by a telephone call to arrange a free home survey.The survey was thorough and informative. All of our questions were answered and things we hadn't thought of were brought to our attention which helped us to choose a door that would leave us with much needed storage space (SWS Excel Roller Door). Attention to detail in plain language was impressive; the survey was all about what we needed and there was no pressure selling.The installation was completed in about half a day and everything was left clean and tidy. The mechanism was explained and demonstrated.After sales service is superb. We had a little "hiccup" with the top fascia (of our own making) and it was resolved with the utmost kindness, humour and understanding possible.A relative recommended Doormatic to us (still pleased with their 7 years old installation) and were delighted to receive a generous gift voucher for making the recommendation.We are delighted with our garage door installation; it works well, looks great and the customer service provided by each person we dealt with was excellent. Only wish we'd done it sooner.
Janet Maxwell
Janet Maxwell
08:33 20 Nov 18
I contacted Doormatic for advice and a quotation to supply and fit replacement doors for my garage. Ben the surveyor was very informative and explained in easy to understand language exactly what his company could achieve for me and how long the work would take once installation commenced. When the installation date was agreed Patrick the fitter arrived at my home in his shiny Doormatic van. He removed my old garage doors and installed the new ones including a new timber frame. His workmanship is excellent and he is professional and friendly. On completion my garage space was left clean and tidy with all old doors and fittings taken away for disposal. I am extremely pleased with my new product which comprises of a front single entry personnel door and remote controlled roller blind for vehicle access and a second single entry personnel door at the rear of my garage. All doors include a high level security standard. This company has shown a high level of performance in timekeeping, workmanship, professionalism and friendliness. I have no hesitation in awarding them a well deserved 5 Star rating and am more than happy to recommend them.
Graham Latham
Graham Latham
23:18 23 May 18
The staff at Doormatic were really helpful; answered all the email queries I bombarded them with; they attended and measured up and offered me with a competitive price there and then; which I happily accepted. On the day of delivery the fitters arrived, nice and early and were very professional. The garage door itself is fantastic. It looks amazing. We couldn’t be happier.
steph Waldron
steph Waldron
16:55 05 Mar 20
Absolutely delighted with the whole process from quote, ordering to instillation. Everyone was very helpful which made the entire project seamless. I would like to add, Ben, the installer was very professional and installed the door remarkably quickly, giving me great advice on keeping it maintained and clean. I highly recommend Doormatic when choosing a garage door!Jon - Woodhatch, Reigate
Jon Newall
Jon Newall
10:26 19 Jul 19
Very pleased with the installation of our new Doormatic sectional door, much effort and creativity being needed to overcome some issues resulting from the design of our garage and floor. This resulted in the need for some after sales service which Doormatic offered in a very professional manner.We are delighted with the performance of the door which has delivered the benefits we were seeking - ease of use, improved security and increased insulation.
Margot Salter
Margot Salter
17:49 10 Mar 20
Replaced two single up and over doors with a large Cartek sectional roller door. Doormatic undertook the whole project including the building works (removal of old doors, removal of brick central pillar, and inclusion of a metal joist spanning the whole opening) and the new door fitting under one price and invoice. Work was done professionally in July 2019 in 30C heat, I held off reviewing in case of issues - there have been none and the door looks and operates as new. The door is more secure and makes the garage much more usable, we now regularly put cars in it which had never done previously. We are very pleased that we had it done and wish we'd done it sooner. Thank you Doormatic
Martin Whitsed
Martin Whitsed
17:39 07 Mar 20
Great product from a great company! Throughout the process, communications were exceptional! Ben was great at the front end and Patrick and Ollie did a great job of the installation.
Jim Harwood
Jim Harwood
09:06 28 Mar 19
I’m writing because I think it’s fair to warn you – people seem to be suffering with a worrying health condition since our new doors were fitted.  I think the illness is called “Front Door Envy”.  It manifests itself with a friend ringing the doorbell and when we answer the door, they are doing a good impression of a goldfish.  This is then followed with a reluctance to come into the house as they wish to stand and play at opening and closing the front door.  Much whistling and many complimentary remarks about the door are made during this time.  It takes a long while for them to actually cross the threshold but even then, they can talk of nothing else but the door. However, the condition can become more serious still.  For some, it develops into “Garage Door Envy” too.  We have found the best cure for this is to leave them alone with the remote control for five minutes. Please take this warning seriously, I think you should alert new customers to the problem!! J Also, I have just paid the remaining balance on our account. Thanks to you and the Doormatic Team!
The whole experience with Doormatic Garage Doors was outstanding. We have a hand crafted bespoke Oak garage, log store and side room and needed doors for extra security. Your Company guided us to the best design, colour match and mechanism. The measurements were spot on the installation on time and hastle free. I cannot recommend Doormatic Garage Doors enough,
Tony Mitchell
What can I say, I’m fussy, I mean REALLY fussy! Being in the building industry myself, I know what a job of this nature should look like when completed. Your fitter Nathan called to say he would be with me in half an hour and turned up bang on time. From the moment I met Nathan I knew he knew his stuff and left him alone to crack on. The finished job was first class! Nathan talked me through the operation of the door, removed the old garage and left everywhere clean and tidy. I would highly recommend Nathan and his company Doormatic to anyone looking for a new garage door.
Mr S Dutton
Today we had our garage door fitted by David Smith and I just wanted to say how delighted we are with it and how great David was. He made sure that we were completely happy with everything before he started the work and he was just really pleasant all day, as well as doing a great job. Before he left, David made sure that we fully understood how to use the door and he also left everything neat and tidy. He was a great advert for Doormatic. Ben, who came initially to measure up for the quote was also very pleasant and helpful so the whole experience has been a really good one. Many thanks to your team.
Ros Sutton
I would like to say how pleased we were with the fitting of our roller garage door last Thursday and David did an excellent job. He did not rush and took pride in what he was doing. I am sure that our neighbours in the future will want to know who fitted the roller door.
We just wanted to send this quick note of thanks for all of your help with our recent purchase of the garage door. From start to finish it has been an easy, efficient and pleasurable experience working with Doormatic. Your engineers arrived promptly, were extremely polite and professional – explaining what they were doing and why. It’s not often I take the time to send this kind of email, but our whole experience (price, quality of product and people) made me want to and we’ll definitely be recommending Doormatic to several friends & family who are currently carrying out similar refurbs. Thanks again.
Sunny & Harpreet, Teddington, Surrey
As discussed, the guys was brilliant and it was exceptional service all round and to top it off my garage doors look great! You guys have been highly recommended and I am sure you will getting a few calls in the near future! Special thanks to Ben, he was very helpful and courteous.
A very good, honest, reliable and professional company. Found their employees friendly and knowledgeable. Steve came to do the survey and explained what would happen. Three weeks later an appointment was made and the door was fitted. Nathan the fitter was on time and fitted the door very quickly. He demonstrated how to operate the equipment. Left the premises very clean and tidy. Had other quotes but this company in my mind were about quality and after care.
Mr John Robson, Slough
WOW!! I’ve only had the final demonstration but I am so pleased. As Patrick mentioned we should leave it a few hours before we use, which I will.. to be on the safe side we will do it tomorrow evening. Patrick and Jack were absolutely delightful and very knowledgeable. They did not stop from the time they came. They both got straight to it. Hats off to Jack especially. It was only in passing Patrick mentioned he had not been with you long?.. he is def a keeper!!! Such a hard worker, he did not stop and concentrated on the job in hand, and was very skillful. After the week I have had with tradesman, today has restored my faith.
Maria Paul
Just a quick note to say “Wow!” It’s gorgeous and please pass on our thanks to Ben he did an amazing job and is a real credit to your company. We will be recommending your company to our friends due to the brilliant service we received from all of you, thank you so much.
I am writing to say what a great pleasure it has been doing business with you, from the lady on the phones, the young man who came to measure up and the fitter of the door. Everyone has been so polite and helpful. All I can say is thank you so much and I shall be more than happy to recommend your company.
Mrs Sue Campfield
I would like to take this opportunity to thank you for your help you have given Julie and I with organising our installation, making sure everything went smoothly which it did and also for the two fitters you sent Patrick and Ollie who were great, so professional, polite and when Patrick was talking everything through with us he is so knowledgable they make a great team! We will not hesitate to recommend Doormatic to any one who wishes to have a new door and receive a great service we have been very impressed from the start with Ben to yourself to Patrick and Ollie, I have also emailed Ed Wallace as these days this service is rare to receive.
Ricky Jones
Fantastic service from Doormatic. We urgently needed to replace our garage door and Doormatic were able to turn this around quickly and efficiently at the great cost. We looked around other suppliers but wanted a company that we felt comfortable dealing with and that we could be trust. If you need some work done I would strongly recommend you give Doormatic a call, VERY highly recommended.
Mr Law

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